Privacy Policy

How Covalent Custody collects, uses, shares, protects, and retains information submitted through the website or related communications.

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This page is provided for general website disclosure purposes only and does not replace a signed client agreement, custody agreement, service order, legal advice, tax advice, investment advice, or regulatory advice.

1. Information We Collect

Covalent Custody may collect information you provide through the website, including your name, email address, organization, custody requirement, message content, and any other information submitted through forms or direct communication.

We may also collect basic technical information such as browser type, device information, IP address, pages visited, timestamps, and general usage data for security, analytics, and website performance purposes.

2. How We Use Information

We may use information to respond to inquiries, conduct onboarding discussions, evaluate service eligibility, improve website performance, maintain security, comply with legal obligations, and support internal business operations.

3. Compliance and Verification

Where relevant, Covalent Custody may request additional information for business verification, identity verification, source-of-funds review, sanctions screening, transaction-purpose review, and other compliance procedures.

4. Sharing of Information

We may share information with service providers, compliance vendors, legal advisers, regulators, law enforcement, technology vendors, or other parties where necessary to provide services, comply with law, protect rights, or operate the business.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email, network, or digital system can be guaranteed to be completely secure.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, compliance, dispute resolution, audit, and business recordkeeping purposes.

7. Your Choices

You may contact us to request access, correction, or deletion of certain information, subject to legal, regulatory, compliance, and recordkeeping obligations.

8. International Users

If you access the website from outside the United States, you understand that information may be processed in the United States or other jurisdictions where Covalent Custody or its service providers operate.

9. Contact

Privacy-related inquiries may be sent to: custody@covalentcustody.com.

Effective date: May 17, 2026